Privacy Policy

Last Updated: 12/14/2025

At IDR HVAC Solutions, we respect and protect the privacy of everyone who visits our website (idrhvac.com, idrhvac.net, and 877-IDR-HVAC.com) or uses our services. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of information from you when you contact us through our website or use our services:

• Personal Information: Name, phone number, email address, and physical address (only when voluntarily provided).
• Service Information: Details related to your HVAC service requests, such as appointment preferences or system information.
• Non-Personal Information: General website usage data, browser type, or pages visited—used solely to improve our website experience.

2. How We Use Your Information

We only use your information to:

• Provide HVAC services and respond to your inquiries.
• Schedule and confirm service appointments.
• Send service updates or important communications.
• Improve our website and customer experience.

We do not sell, rent, or share your personal information with anyone outside of IDR HVAC Solutions unless required by law.

3. Information Protection

We take every reasonable step to ensure your information is secure. This includes the use of secure servers, SSL encryption where applicable, and restricted access to customer data. However, please note that no electronic storage or transmission method is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.

4. Cookies

Our website may use cookies or similar technologies to enhance your browsing experience. Cookies help us analyze website traffic and remember user preferences. You can disable cookies through your browser settings if you prefer not to use them.

5. Third-Party Links

Our website may contain links to other websites. Please note that once you leave IDR HVAC Solutions, we are not responsible for the privacy practices of those third parties. You should review the Privacy Policies of any external sites you visit.

6. Data Retention

We retain personal information only as long as necessary to provide our services or meet legal obligations. Once your information is no longer needed, we securely delete or anonymize it.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for us to contact you.

To make any of these requests, please reach out to us using the contact details below.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "Last Updated" date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

IDR HVAC Solutions
Phone: 352-269-9090
Email: customerservice@idrhvac.com
Address: 3301 SE 38TH ST Ocala FL, 34480